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Ciborra, Claudio and Lanzara, G F (1999) The transaction costs analysis of the customer-supplier relationships in product development. In: Baskin, Arthur B., Kovacs, George and Jacucci, Gianni, (eds.) Cooperative Knowledge Processing for Engineering Design. IFIP International federation for information processing (5). Kluwer Academic Publishers, Dordrecht, pp. 181-204. ISBN 9780412837500