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Dieckmann, Peter, Hald Clemmensen, Marianne and Lahlou, Saadi ORCID: 0000-0001-8114-7271 (2019) Understanding medication dispensing as done in real work settings: combining conceptual models and an empirical approach. In: Braithwaite, Jeffrey, Hollnagel, Erik and Hunte, Garth S., (eds.) Working across boundaries: resilient health care. CRC Press, London, UK, pp. 93-102. ISBN 9780367224592