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Bartis, Eszter and Mitev, Nathalie N. (2008) A multiple narrative approach to information systems failure: a successful system that failed. European Journal of Information Systems, 17 (2). pp. 112-124. ISSN 0960-085X
Mitev, Nathalie N and Bartis, Eszter (2007) A multiple narrative approach to information systems failure: a successful system that failed. In: 15th European Conference on Information Systems, 'Relevant rigour, rigorous relevance', 2007-06-07 - 2007-06-09, St Gallen University, Switzerland, CHE.