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Allsop, Judith and Mulcahy, Linda (2002) Adverse events, complaints and clinical negligence claims: what do we know? . Chief Medical Officer’s Advisory Group on Complaints and Clinical Negligence, Department of Health, London, UK.
Allsop, Judith and Mulcahy, Linda (1999) Doctors' responses to patient complaints. In: Rosenthal, Marilynn M., Mulcahy, Linda and Lloyd-Bostock, Sally M., (eds.) Medical Mishaps: Pieces of the Puzzle. Open University, Buckingham, UK, pp. 124-140. ISBN 9780335202591
Allsop, Judith and Mulcahy, Linda (1998) Maintaining professional identity: doctors' responses to complaints. Sociology of Health and Illness, 20 (6). pp. 802-824. ISSN 0141-9889
Mulcahy, Linda, Allsop, Judith and Shirley, C. (1997) The voices of complainants and general practitioners in complaints about health care. South Bank University social science working paper series (No.3). South Bank University, London, UK.
Allsop, Judith and Mulcahy, Linda (1995) Dealing with clinical complaints. Quality and Safety in Health Care, 4 (2). pp. 135-143. ISSN 1475-3898
