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Going online on behalf of others: an investigation of ‘proxy’ internet consumers

Selwyn, Neil, Johnson, Nicola, Nemorin, Selena and Knight, Elizabeth (2016) Going online on behalf of others: an investigation of ‘proxy’ internet consumers. , Clark, Narelle (ed.). Australian Communications Consumer Action Network, Sydney, Australia. ISBN 9781921974434

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A range of Australians find themselves acting as ‘proxy internet users’ – i.e. using online services and applications on behalf of other adults who otherwise make limited use of the internet. Researchers at Monash University and Federation University have looked at the way proxy use works, finding that despite proxy internet users commonly involving themselves in important and/or ‘risky’ online activities – e.g. banking, personal finances and purchasing goods, few have considered the possible implications of their help to both themselves, or the person they are assisting. The paper below highlights a number of issues that merit attention from communications stakeholders and provides a set of recommendations to help ensure proxy internet use can be a positive experience for all. Also check out the Proxy User Tip Sheet which runs consumers through some of the things to think about if you are using the internet on another's behalf.

Item Type: Monograph (Report)
Official URL:
Additional Information: © 2016 ACCAN © CC BY 4.0
Divisions: Media and Communications
Subjects: H Social Sciences > H Social Sciences (General)
Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources
Date Deposited: 11 Jul 2017 14:57
Last Modified: 16 May 2024 13:27
Funders: Australian Communications Consumer Action Network

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