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Exchange relationships : examining psychological contracts and perceived organizational support

Coyle-Shapiro, Jacqueline A-M. and Conway, Neil (2005) Exchange relationships : examining psychological contracts and perceived organizational support. Journal of Applied Psychology, 90 (4). pp. 774-781. ISSN 0021-9010

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Identification Number: 10.1037/0021-9010.90.4.774


Three hundred and forty seven public sector employees were surveyed on four measurement occasions to investigate the conceptual distinctiveness of the psychological contract and perceived organizational support (POS) and how they are associated over time. Results support the distinctiveness of the two concepts. In terms of their inter-relationships over time, drawing on psychological contract theory, we found little support for a reciprocal relationship between POS and psychological contract fulfillment. Under an alternative set of hypotheses, drawing on organizational support theory and by separating psychological contract fulfillment into its two components (perceived employer obligations and inducements), we found that perceived employer inducements was positively related to POS which, in turn, was negatively related to perceived employer obligations. Finally, the results suggest that POS and the components of psychological contract fulfillment are more important in predicting organizational citizenship behavior than psychological contract fulfillment.

Item Type: Article
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Additional Information: Published 2005 © American Psychological Association. This article may not exactly replicate the final version published in the APA journal. It is not the copy of record. LSE has developed LSE Research Online so that users may access research output of the School. Copyright and Moral Rights for the papers on this site are retained by the individual authors and/or other copyright owners. Users may download and/or print one copy of any article(s) in LSE Research Online to facilitate their private study or for non-commercial research. You may not engage in further distribution of the material or use it for any profit-making activities or any commercial gain. You may freely distribute the URL (<>) of the LSE Research Online website.
Divisions: LSE
Subjects: H Social Sciences > H Social Sciences (General)
Date Deposited: 05 Jul 2006
Last Modified: 15 Sep 2023 13:15

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