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Research from Slovenia shows ‘administrative literacy’ is key in people getting the most from e-government services

Cestnik, Bojan and Kern, Alenka (2015) Research from Slovenia shows ‘administrative literacy’ is key in people getting the most from e-government services. Democratic Audit UK (20 Jul 2015). Website.

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Abstract

Both e-government provision and digital and computer skills have come on leaps and bounds over recent years. But how important is digital literacy in getting the most out of e-government services? According to new research from Slovenia carried out by Bojan Cestnik and Alenka Kern, it is possibly less important than administrative literacy in this regard.

Item Type: Online resource (Website)
Official URL: http://www.democraticaudit.com
Additional Information: © 2015 The Author(s); Online
Divisions: LSE
Subjects: J Political Science > JC Political theory
J Political Science > JN Political institutions (Europe)
Sets: Collections > Democratic Audit Blog
Date Deposited: 13 Jun 2017 13:23
Last Modified: 09 Apr 2019 23:23
URI: http://eprints.lse.ac.uk/id/eprint/81085

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