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Using hospital complaints to improve patient safety

Reader, Tom W. and Gillespie, Alex ORCID: 0000-0002-0162-1269 (2014) Using hospital complaints to improve patient safety. LSE Health and Social Care (24 Sep 2014). Website.

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LSE colleagues from the Department of Social Psychology consider the untapped reserve of data that could be used to improve hospital patient safety: hospital complaints. Guest bloggers Dr Tom Reader and Dr Alex Gillespie explain how the analysis of this untapped data could inform future learning.

Item Type: Online resource (Website)
Official URL:
Additional Information: © 2014 The Authors
Divisions: LSE
Subjects: H Social Sciences > HV Social pathology. Social and public welfare. Criminology
J Political Science > JN Political institutions (Europe) > JN101 Great Britain
R Medicine > R Medicine (General)
Date Deposited: 17 May 2017 12:18
Last Modified: 16 May 2024 07:40

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