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Using hospital complaints to improve patient safety

Reader, Tom W. and Gillespie, Alex (2014) Using hospital complaints to improve patient safety. LSE Health and Social Care (24 Sep 2014). Blog Entry.

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Abstract

LSE colleagues from the Department of Social Psychology consider the untapped reserve of data that could be used to improve hospital patient safety: hospital complaints. Guest bloggers Dr Tom Reader and Dr Alex Gillespie explain how the analysis of this untapped data could inform future learning.

Item Type: Website (Blog Entry)
Official URL: http://blogs.lse.ac.uk/healthandsocialcare/
Additional Information: © 2014 The Authors
Subjects: H Social Sciences > HV Social pathology. Social and public welfare. Criminology
J Political Science > JN Political institutions (Europe) > JN101 Great Britain
R Medicine > R Medicine (General)
Sets: Collections > Health and Social Care at LSE Blog
Date Deposited: 17 May 2017 12:18
Last Modified: 25 May 2017 16:04
URI: http://eprints.lse.ac.uk/id/eprint/77451

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