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Mapping and explaining the formation of beneficiary perceptions in ICT4D

Masiero, Silvia (2016) Mapping and explaining the formation of beneficiary perceptions in ICT4D. In: 22nd Americas Conference on Information Systems: Surfing the IT Innovation Wave, 2016-08-11 - 2016-08-14, San Diego, United States, USA.

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One of the causes of failure in ICT4D is connected to field research, which is not always capable to understand the reality experienced by beneficiaries in developing nations. Here I present a research method devised specifically to map and explain the perceptions of beneficiaries in ICT4D projects. The method relies on the construct of subjective perception as image, and provides a type of narrative analysis aimed at “writing the history” of how perceptions are formed. Drawing on my research on food security in south India, I present the technique at work in the collection and analysis of data, illustrating its strengths and limitations in mapping the world visions of respondents. The technique is proposed to solve the conundrum of understanding users’ reality in ICT4D research, hence avoiding the “design-reality gaps” that lead to failure.

Item Type: Conference or Workshop Item (Paper)
Official URL:
Additional Information: © 2016 The Author
Divisions: Management
Subjects: T Technology > T Technology (General)
Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources
Date Deposited: 24 Oct 2016 12:58
Last Modified: 16 May 2024 11:11

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