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Globalization of commodification: legal process outsourcing and Indian lawyers

Noronha, Ernesto, D'Cruz, Premilla and Kuruvilla, Sarosh (2016) Globalization of commodification: legal process outsourcing and Indian lawyers. Journal of Contemporary Asia, 46 (4). pp. 614-640. ISSN 0047-2336

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Identification Number: 10.1080/00472336.2016.1157885

Abstract

egal process outsourcing (LPO) refers to the contracting of legal work from regions where it is costly to perform, such as the US to areas where it can be performed at a significantly decreased cost. LPO has been made possible by the disaggregation of the legal processes into discrete units, each of which can then outsourced to cheaper service providers. Anecdotal evidence suggests a variety of benefits such as financial gains, opportunities to perform “global” work in a corporate atmosphere and acquisition of important skills and training that enhances the prestige of the host country lawyers. In India, which has played a significant role, LPO firms are viewed as important catalysts in the transformation of the country’s highly stratified legal profession based on social identities. This qualitative study, based on 38 interviews, concludes that the corporate culture was an attractive proposition for lawyers from non-elite backgrounds; however, the commodification of offshored work led to a deprofessionalisation of lawyers, reducing them to “glorified clerks.” As a result, LPO firms only provided parallel avenues for career mobility but did not destabilise the local legal market which at its core remains socially networked.

Item Type: Article
Official URL: http://www.tandfonline.com/toc/rjoc20/current
Additional Information: © 2016 Journal of Contemporary Asia
Divisions: Management
Subjects: H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HF Commerce
Sets: Departments > Management
Date Deposited: 25 Jan 2016 15:53
Last Modified: 20 Aug 2021 02:09
URI: http://eprints.lse.ac.uk/id/eprint/65138

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