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Jobcentre Plus or minus? Exploring the performance of Jobcentre Plus for non-jobseekers

Karagiannaki, Eleni (2005) Jobcentre Plus or minus? Exploring the performance of Jobcentre Plus for non-jobseekers. CASEpaper (97). Centre for Analysis of Social Exclusion, London, UK.

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Since April 2002 Jobcentre Plus has started to operate nationwide in the UK providing fully integrated benefit claiming and work placement/job-seeking activities for people of working age. This new organisation put an explicit work-focus in the delivery of the benefit system. Along with Jobseeker’s Allowance (JSA) claimants who traditionally have been the focus of relevant work-focused policies, Jobcentre Plus targets a much wider group of clients including lone parents, disabled people and carers. Although the work-focus of the new organisation could be beneficial for clients who themselves have an explicit work orientation, its effect on clients for whom work is not a feasible option are far less clear. This paper explores whether the changes in the delivery of the benefit system introduced by Jobcentre Plus have been beneficial for claimants who are not jobseekers and assesses which aspects of the new organisation work well and which could be improved in order to address more effectively the needs of non-job-oriented clients.

Item Type: Monograph (Discussion Paper)
Official URL:
Additional Information: © 2005 Eleni Karagiannaki
Divisions: Centre for Economic Performance
Centre for Analysis of Social Exclusion
Subjects: H Social Sciences > HV Social pathology. Social and public welfare. Criminology
JEL classification: I - Health, Education, and Welfare > I3 - Welfare and Poverty > I38 - Government Policy; Provision and Effects of Welfare Programs
H - Public Economics > H1 - Structure and Scope of Government > H11 - Structure, Scope, and Performance of Government
Date Deposited: 01 Jul 2008 11:36
Last Modified: 16 May 2024 11:38

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