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Comment regarding the consultation on "Proceeding to establish a mandatory code for mobile wireless services:" Telecom Notice of Consultation CRTC 2012-557, 11 October 2012 and CRTC 2012-557-1, 1 November 2012, CRTC 2012-557-2,21 December 2012, CRTC 2012-557-3, 28 January 2013, and CRTC 2012-557-4, 11 February 2013

Middleton, Catherine, Shepherd, Tamara, Shade, Leslie Regan, Sawchuk, Kim and Crow, Barbara (2013) Comment regarding the consultation on "Proceeding to establish a mandatory code for mobile wireless services:" Telecom Notice of Consultation CRTC 2012-557, 11 October 2012 and CRTC 2012-557-1, 1 November 2012, CRTC 2012-557-2,21 December 2012, CRTC 2012-557-3, 28 January 2013, and CRTC 2012-557-4, 11 February 2013. . Canadian Radio-television and Telecommunications Commission.

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Abstract

This comment is based on the Wireless Code Working Document, submissions made on the online consultation, and submissions made during the oral hearing. Pursuant to the working document, we make a number of suggestions regarding the wording of certain sections, primarily in the interest of increasing transparency, simplifying the terminology, and supporting consumer empowerment. To reiterate our intervention, drawn from original research with youth and seniors (attached to this comment as an appendix), we suggest that considering the wireless needs of particular vulnerable – and, in the case of seniors, rapidly growing – groups will result in benefits to all Canadians. Finally, we maintain that the implementation of a Wireless Code that supports consumer rights is urgent, especially for more vulnerable segments of the Canadian population. The need for such a code evidences the continuing lack of sufficient industry competition in Canada. Increased market competition would address many of the issues raised in the online comments and during the oral hearing.

Item Type: Monograph (Report)
Official URL: http://crtc.gc.ca/eng/
Additional Information: © 2013 The Authors
Divisions: Media and Communications
Subjects: H Social Sciences > HE Transportation and Communications
K Law > K Law (General)
Sets: Departments > Media and Communications
Date Deposited: 12 Sep 2014 09:19
Last Modified: 19 Jul 2019 23:11
URI: http://eprints.lse.ac.uk/id/eprint/59462

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