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The dept. of hidden stories

Wood, Gavin, Anderson, Linda, Clarke, Adam, Wright, Peter C., Vines, John, Balaam, Madeline, Taylor, Nick, Smith, Thomas ORCID: 0000-0001-6022-5314, Crivellaro, Clara, Mensah, Juliana, Limon, Helen and Challis, John (2014) The dept. of hidden stories. In: 32nd Annual ACM Conference on Human Factors in Computing Systems, 2014-04-26 - 2014-05-01, Toronto, Canada, CAN.

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Identification Number: 10.1145/2556288.2557034


We describe the process of insight journalism, in which local amateur journalists were used to generate unique insights into the digital needs of a community. We position this as a means for communities to represent themselves to designers, both as a method of designing community technologies and as a first step towards supporting innovation at a local level. To demonstrate insight journalism, we present two case studies of community technologies that were directly inspired, informed and evaluated by journalistic content. Based on this experience, we evaluate the role that insight journalism can play in designing for communities, the particular characteristics that it lends to the design process and how it might be employed to support sustainable community innovation.

Item Type: Conference or Workshop Item (Paper)
Official URL:
Divisions: LSE
Subjects: D History General and Old World > D History (General) > D880 Developing Countries
Date Deposited: 09 Jun 2014 16:10
Last Modified: 16 May 2024 11:09

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