Gray, Andrew
(2012)
Public service users face a fragmented landscape of providers which makes integrated care more difficult to effect.
British Politics and Policy at LSE
(24 May 2012).
Website.
Abstract
Andrew Gray notes that the public service users are increasingly experiencing a mixed economy of relationships with their providers, which could be problematic as it makes for more complex and demanding relationships of consumption at a time when advocacy and advice are being withdrawn.
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