Aaltonen, Aleksi Ville and Lanzara, Giovan Francesco (2011) Governing social production in the internet: the case of wikipedia. In: 19th European Conference on Information Systems, ECIS 2011, 9-11 June 2011, Helsinki, Finland.
In this paper we propose a theoretical framework to understand the governance of internet-mediated social production. Focusing on one of the most popular websites and reference tools, Wikipedia, we undertake an exploratory theoretical analysis to clarify the structure and mechanisms driving the endogenous change of a large-scale social production system. We argue that the popular transactions costs approach underpinning many of the analyses is an insufficient framework for unpacking the evolutionary character of governance. The evolution of Wikipedia and its shifting modes of governance can be better framed as a process of building a collective capability, namely the capability of editing and managing a new kind of encyclopedia. We understand Wikipedia evolution as a learning phenomenon that gives over time rise to governance mechanisms and structures as endogenous responses to the problems and conditions that the ongoing development of Wikipedia itself has produced over the years. Finally, we put forward five empirical hypotheses to test the theoretical framework.
|Item Type:||Conference or Workshop Item (Paper)|
|Additional Information:||© 2011 The Authors|
|Uncontrolled Keywords:||capability theory, governance, social production, wikipedia|
|Library of Congress subject classification:||H Social Sciences > H Social Sciences (General)|
|Sets:||Research centres and groups > Information Systems and Innovation Group|
Actions (login required)
|Record administration - authorised staff only|