Manica, Adriana, Saccol, Amoralinda Zanela and Elaluf-Calderwood, Silvia (2010) Mobile technology in governmental organizations: the IBGE case. In: 16th Americas Conference on Information Systems: Sustainable IT Collaboration Around the Globe, 2010-08-12 - 2010-08-15, Lima, Peru, PER.
Full text not available from this repository.Abstract
The use of Mobile and Wireless Information Technologies (MWIT) for the provision of public services by the government is a relatively recent phenomenon. This paper evaluates the results of mobile technology adoption by the IBGE (The Brazilian Institute of Geography and Statistics), via a case study. In 2007 the IBGE applied 82,000 mobile devices (PDAs) for data collection in a broad census operation in Brazil. The challenges for the deployment of MWIT in a large scale required a sheer work on innovative working practices and service goals. The case studied reveals a set of outputs of this process, such as the time and costs reduction in service provision, improvements on information quality, staff qualification and increase in organizational effectiveness.
| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Official URL: | http://www.amcis2010.org/ |
| Additional Information: | © 2010 The Authors |
| Divisions: | Management |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor |
| Date Deposited: | 05 Nov 2012 14:49 |
| Last Modified: | 13 Sep 2024 14:08 |
| URI: | http://eprints.lse.ac.uk/id/eprint/47300 |
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