Getting Whitehall to incorporate new IT developments in public services remains an uphill struggle: the government now lags ten years behind the private sector in its use of social media and lack of feedback to users

Tinkler, Jane ORCID: 0000-0002-5306-3940 (2012) Getting Whitehall to incorporate new IT developments in public services remains an uphill struggle: the government now lags ten years behind the private sector in its use of social media and lack of feedback to users. British Politics and Policy at LSE (27 Jan 2012). Website.

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Abstract

In a scathing indictment of ‘Rip off’ IT contracts in government the Public Administration Select Committee called for sweeping changes in government-contractor relations. Jane Tinkler finds that the Committee’s follow-up report comments insightfully on the coalition government’s response document, but also stresses new themes. In particular, PASC is now highlighting the across-the-board absence of social media in central government websites and transactional services. Is it a case of ‘plus ca change, plus c’est la même chose?’

Item Type:	Online resource (Website)
Official URL:	http://blogs.lse.ac.uk/politicsandpolicy/
Additional Information:	© 2012 the author
Divisions:	Public Policy Group
Subjects:	J Political Science > JN Political institutions (Europe) > JN101 Great Britain
Date Deposited:	28 May 2012 10:27
Last Modified:	13 Sep 2024 18:05
URI:	http://eprints.lse.ac.uk/id/eprint/44067

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