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The uses of observation: combining problem structuring methods and ethnography

Horlick-Jones, Tom and Rosenhead, Jonathan (2007) The uses of observation: combining problem structuring methods and ethnography. Journal of the Operational Research Society, 58 (5). pp. 588-601. ISSN 0160-5682

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Identification Number: 10.1057/palgrave.jors.2602271


In this paper, we examine conceptual and practical aspects of carrying out cross-disciplinary, multi-method, interventions that bring together methods from operational research (OR) with ethnographic tools drawn from sociology and anthropology. We note that such methodological hybridization is not a new development, although historically, the role of ethnography in OR has not always been explicit in written accounts. We illustrate such usage by means of a number of concrete examples. We then describe recent work in which we have successfully combined problem structuring methods with ethnographic investigations in order to address disparate problem issues.

Item Type: Article
Official URL:
Additional Information: © 2007 Operational Research Society Ltd.
Divisions: LSE
Subjects: H Social Sciences > H Social Sciences (General)
Date Deposited: 16 Mar 2011 16:29
Last Modified: 24 Jan 2024 19:39

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