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Attracteurs cognitifs et travail de bureau

Lahlou, Saadi (2000) Attracteurs cognitifs et travail de bureau. Intellectica: Revue de L'association Pour la Recherche Cognitive (30). pp. 75-113. ISSN 0769-4113

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Abstract

The Cognitive Overflow Syndrome (“COS”: too many things to do, not enough time, etc) is widespread among managers and other intellectual workers. We have constructed an explanatory model of this syndrome, based on detailed studies of daily work. The agents are described as switching between “cognitive attractors”. A cognitive attractor is a set of material and immaterial elements which potentially contribute to a given activity, and which are simultaneously present from the point of view of the agent. The attractor is interpreted by the subject as a Gestalt. A given configuration, combining elements of the context and of the point of view of the subject, tend to engage the latter in the corresponding activity. The force of the attractor resides in the combination of several factors: the visibility of the task, its cost, its value. The agent is not in complete control of his activity: he is carried along by the flow at the same time as he orients himself. A disordered environment with too many attractors tends to provoke procrastination and flitting from one task to another: the agents exhaust themselves in a sequence of urgent minor tasks, to the detriment of major projects. Our hypothesis is that informatics revolution aggravates the COS because it multiplies the attractors. Several concrete remedies are proposed.

Item Type: Article
Official URL: http://www.intellectica.org/
Additional Information: © 2001 Intellectica & Association pour la Recherche Cognitive
Library of Congress subject classification: B Philosophy. Psychology. Religion > BF Psychology
Sets: Departments > Social Psychology
Rights: http://www.lse.ac.uk/library/usingTheLibrary/academicSupport/OA/depositYourResearch.aspx
Date Deposited: 02 Jun 2010 14:31
URL: http://eprints.lse.ac.uk/28162/

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