Batt, Rosemary, Doellgast, Virginia and Kwon, Hyunji (2005) U.S. call center industry report 2004: national benchmarking report strategy, HR practices, and performance. Working paper series (05-06). Centre for Advanced Human Resource Studies, Cornell University, Ithaca, USA.
Full text not available from this repository.| Item Type: | Monograph (Working Paper) |
|---|---|
| Official URL: | http://www.ilr.cornell.edu/CAHRS/ |
| Additional Information: | © 2005 The Authors |
| Divisions: | Management |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor |
| Date Deposited: | 31 Jul 2009 13:20 |
| Last Modified: | 15 Sep 2023 23:01 |
| URI: | http://eprints.lse.ac.uk/id/eprint/24539 |
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