Doellgast, Virginia (2009) Still a coordinated model? Market liberalization and the transformation of employment relations in the German telecommunications industry. Industrial and Labor Relations Review, 63 (1). pp. 3-23. ISSN 0019-7939
This paper examines recent changes in collective bargaining and employer strategies in the German telecommunications industry following market liberalization in the late 1990s. Germany's distinctive co-determination and vocational training institutions encouraged large firms to adopt employment systems in technician and call center workplaces that relied on high levels of worker skill and discretion. However, organizational restructuring is undermining these gains, as firms use outsourcing and the creation of subsidiaries to escape or renegotiate company-level collective agreements. These trends have substantially undermined union strength and contributed to the further disorganization of coordinated bargaining structures. Findings are based on interviews with union and works council representatives, managers, and employees at Deutsche Telekom and its major competitors conducted between 2003 and 2007, as well as secondary analysis of company documents and industry reports.
|Additional Information:||© 2009 School of Industrial and Labor Relations, Cornell University|
|Library of Congress subject classification:||H Social Sciences > HD Industries. Land use. Labor|
|Sets:||Departments > Management|
|Date Deposited:||30 Jul 2009 11:12|
Actions (login required)
|Record administration - authorised staff only|