Doellgast, Virginia (2008) National industrial relations and local bargaining power in the US and German telecommunications industries. European Journal of Industrial Relations, 14 (3). pp. 265-287. ISSN 0959-6801
This article compares the process and outcomes of collective negotiations over the outsourcing of call centre jobs in US and German telecommunications firms. In the USA, the Communication Workers of America relied on coalitions with politicians and other organizations to lead successful public campaigns; while in Germany, ver.di used coordinated bargaining with works councils to leverage their strong codetermination rights. Variation in access to resources between countries helps explain differences in the unions' ability to negotiate strong collective agreements on outsourcing and to influence restructuring decisions.
|Additional Information:||© 2008 SAGE Publications|
|Library of Congress subject classification:||H Social Sciences > HD Industries. Land use. Labor|
|Sets:||Departments > Management|
|Date Deposited:||30 Jul 2009 11:11|
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