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The vision and reality of ‘Connecting For Health’: tensions, opportunities, and policy implications of the UK national programme

McGrath, Kathy and Hendy, Jane and Klecun, Ela and Young, Terry (2008) The vision and reality of ‘Connecting For Health’: tensions, opportunities, and policy implications of the UK national programme. Communications of the Association for Information Systems, 23 (Articl). pp. 603-618. ISSN 1529-3181

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Abstract

Mega-programmes are prevalent across the world in areas of national importance, such as health, education, and security. In the United Kingdom, the National Programme for IT (NPfIT), coordinated by the agency ‘Connecting for Health’ (CfH), is one such example. This programme aims to transform the provision of healthcare through the creation of a new IT infrastructure connecting doctors, nurses and health care professionals across England. This network will support a range of online applications, for maintaining patient records, booking appointments, prescribing medication and transferring digital images. The vision of a fully information-driven National Health Service is attractive on many grounds, yet no nation has found it easy to realize. In this paper, we present four perspectives on the implementation issues surrounding the UK Programme, which address a cross-section of the expectations and anxieties of those involved, and the multiple outcomes achieved. We examine the tensions and opportunities in what is taking place, and draw out policy implications from our work.

Item Type: Article
Official URL: http://aisel.aisnet.org/cais/
Additional Information: © 2008 The Authors
Subjects: T Technology > T Technology (General)
R Medicine > RA Public aspects of medicine
Sets: Research centres and groups > Information Systems and Innovation Group
Date Deposited: 29 May 2009 15:36
Last Modified: 25 Jun 2012 13:31
URI: http://eprints.lse.ac.uk/id/eprint/24169

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