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Outsourcing information systems: perspectives, practices, globalisation

Willcocks, Leslie P. and Lacity, Mary, eds. (2009) Outsourcing information systems: perspectives, practices, globalisation. Sage library in business and management. , 3 Sage, London, UK. ISBN 9781848604452

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Domestic and global outsourcing is prescribed for everything from back office services like information technology development, human resource transactions, and indirect procurement to core services such as innovation, research and development, marketing and customer care. While the vision of global sourcing using multiple suppliers that are agile, effective, and cost efficient is certainly achievable, it requires an immense amount of detailed management to make it work. Not surprisingly, outsourcing IT and back office functions, especially, has received immense attention in trade journals, the media and in supplier and consulting marketing outlets. This has led to a cacophony of opinions on what works and what does not, and what the record actually is on outsourcing strategy and implementation. Outsourcing Information Systems brings together the papers that combined contribute a detailed understanding of how outsourcing of IS and back office functions has developed, and is likely to develop, the theories that can be applied to this field of study, the mistakes committed and learning achieved, and insights into what really does work.

Item Type: Book
Official URL:
Additional Information: © 2009 Sage
Divisions: Management
Subjects: H Social Sciences > HD Industries. Land use. Labor
Sets: Research centres and groups > Information Systems and Innovation Group
Departments > Management
Date Deposited: 26 May 2009 13:07
Last Modified: 06 May 2020 23:12

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