Gollan, Paul J. (2003) All talk but no voice: non-union representation in call centre work. In: Deery, Stephen and Kinnie, Nick, (eds.) Call Centres and Human Resource Management. Palgrave Macmillan, London. ISBN 9781403913043
Full text not available from this repository.| Item Type: | Book Section |
|---|---|
| Official URL: | http://www.palgrave.com/ |
| Additional Information: | © 2003 Palgrave Macmillan |
| Divisions: | Management |
| Subjects: | H Social Sciences > HC Economic History and Conditions |
| Date Deposited: | 11 Sep 2008 13:38 |
| Last Modified: | 13 Sep 2024 15:48 |
| URI: | http://eprints.lse.ac.uk/id/eprint/21363 |
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