Improving the public purse: the Kenya Revenue Authority as an example of positive public administration in Africa

Onyango, Gedion ORCID: 0000-0003-4984-2906 (2024) Improving the public purse: the Kenya Revenue Authority as an example of positive public administration in Africa. In: Lucas, Patrick, Nabatchi, Tina, O’Flynn, Janine and Hart, Paul ’t, (eds.) Pathways to Positive Public Administration: An International Perspective. Edward Elgar, Cheltenham, UK, 187 - 204. ISBN 9781803929163

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Abstract

This chapter analyzes the Kenya Revenue Authority (KRA) as an example of positive public administration in Africa. Through an analysis of survey results and public documents, the chapter shows that despite complex political, economic, social and other challenges, KRA has performed beyond expectations in improving the public purse. KRA has used its entrepreneurial leadership to build collaborative networks and implement total quality management principles, which in turn have enabled it to evolve and better respond to changing conditions. Today, KRA is at the forefront of adopting and realizing best practices and innovations for improving tax compliance. Based on the KRA case, the chapter calls on reformists to design impact strategies that draw on successes and lessons learned rather than on failures and disappointments.

Item Type:	Book Section
Additional Information:	© 2024 The Authors
Divisions:	?? FLIA ??
Subjects:	J Political Science > JQ Political institutions Asia, Africa, Australia, Pacific H Social Sciences > HJ Public Finance
Date Deposited:	18 Feb 2025 17:07
Last Modified:	18 Feb 2025 17:07
URI:	http://eprints.lse.ac.uk/id/eprint/127359

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