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Access to justice, digitalisation, and vulnerability: exploring trust in justice

Creutzfeldt, Naomi, Kyprianides, Arabella, Bradford, Ben and Jackson, Jonathan ORCID: 0000-0003-2426-2219 (2024) Access to justice, digitalisation, and vulnerability: exploring trust in justice. Bristol University Press, Bristol, UK. ISBN 9781529229523 (In Press)

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Abstract

The pandemic has significantly impacted people's engagement with the administrative justice system (AJS). As we navigate the post-pandemic era, the siloed landscape of tribunals, ombuds, advice services and NGOs face the challenge of maintaining trust in the justice system's fairness, efficacy and inclusivity. Examining the journeys individuals undertake to seek justice in housing and special educational needs and disabilities (SEND), this book sheds light on how these institutions adapted to remote service provision. Written by key names in the field, this important contribution uncovers valuable insights for digitalization efforts and offers concrete recommendations for improving pathways to justice.

Item Type: Book
Official URL: https://bristoluniversitypress.co.uk/access-to-adm...
Divisions: Methodology
Subjects: K Law > K Law (General)
H Social Sciences > HD Industries. Land use. Labor
University Structure > Language Centre
Date Deposited: 01 Nov 2023 16:21
Last Modified: 01 Nov 2023 16:24
URI: http://eprints.lse.ac.uk/id/eprint/120599

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