Rethinking healthcare quality and prestige: is this a manager's number one problem?

Morales-Burton, Veronica and Lopez-Ramirez, Sofía A. (2022) Rethinking healthcare quality and prestige: is this a manager's number one problem? Frontiers in Public Health, 10. ISSN 2296-2565

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Abstract

Healthcare institutions are organizations driven to provide medical assistance at a certain level of quality service and safety. To achieve the recognition of excellence, these entities can undergo accreditations and comparisons with other institutions of their kind through ranking systems in order to validate patient, organizational, and academic institutional standards. Usually, the goal is to obtain prestige and recognition as well as positive feedback toward the institution, motivating improvement. In this scenario, the manager's role is to communicate these results and propose strategies to maintain or increase healthcare quality. The following article discusses the fundamentals of the processes of accreditation and ranking systems, the importance of health managers on the complexity of these processes and on achieving an institution's goals and vision, but also intends to provide a critical view toward the desire for prestige a hospital envisions within the feedback when its biggest aim should be directed to improve in benefit of the patients and workforce conditions.

Item Type:	Article
Official URL:	https://www.frontiersin.org/journals/609/sections/...
Additional Information:	© 2022 The Authors
Divisions:	Health Policy
Subjects:	R Medicine > RA Public aspects of medicine > RA0421 Public health. Hygiene. Preventive Medicine H Social Sciences > HC Economic History and Conditions H Social Sciences > HD Industries. Land use. Labor
Date Deposited:	28 Apr 2022 12:30
Last Modified:	08 Apr 2024 00:18
URI:	http://eprints.lse.ac.uk/id/eprint/114996

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