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Mixed services and mediated deservingness: access to housing for migrants in Greece

Glyniadaki, Katerina (2021) Mixed services and mediated deservingness: access to housing for migrants in Greece. Social Policy and Society, 20 (3). 464 - 474. ISSN 1474-7464

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Identification Number: 10.1017/S1474746421000014


As the delivery of social services is increasingly carried out by contractors, it is no longer state officials alone who determine clients' 'deservingness'. This article draws attention to the interrelated notions of mixed services and mediated deservingness as they apply in the context of migrants' access to housing in Athens, Greece, during the so-called 'migration crisis' of 2015-2017. It argues that non-state actors essentially act as intermediaries between the state and the migrant clients, making their own judgements on the migrants' deservingness and using their discretionary power accordingly. The findings reveal distinct discretionary patterns among street-level actors who represent migrants, depending on how each interprets the notion of 'vulnerability' with regard to gender and age. Although these actors' room for manoeuvre is framed by the policy framework and the structural conditions in which they operate, their individual normative assumptions play a critical role in shaping their discretionary behaviour towards migrants.

Item Type: Article
Official URL:
Additional Information: © 2021 The Author
Divisions: European Institute
Subjects: J Political Science > JV Colonies and colonization. Emigration and immigration. International migration
H Social Sciences > HM Sociology
H Social Sciences > HD Industries. Land use. Labor
Date Deposited: 24 Feb 2021 08:06
Last Modified: 22 Feb 2022 00:08

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