"Tinkler, Jane"

Article

Dunleavy, Patrick, Margetts, Helen, Bastow, Simon and Tinkler, Jane (2008) Australian e-Government in comparative perspective. Australian journal of political science, 43 (1). pp. 13-26. ISSN 1036-1146

Dunleavy, Patrick, Margetts, Helen, Bastow, Simon and Tinkler, Jane (2006) New public management is dead. Long live digital-era governance. Journal of public administration research and theory, 16 (3). pp. 467-494. ISSN 1477-9803

Book Section

Dunleavy, Patrick, Bastow, Simon, Tinkler, Jane, Goldchluck, Sofia and Towers, Ed (2010) Joining up citizen redress in UK central government. In: Adler, Michael, (ed.) Administrative justice in context. Hart Publishing, Oxford, UK, pp. 421-456. ISBN 9781841139289

Monograph

Dunleavy, Patrick, Rainford, Paul and Tinkler, Jane (2011) Innovating out of austerity in local government: a SWOT analysis. London School of Economics and Political Science, London, UK.

Dunleavy, Patrick, Gilson, Christopher, Bastow, Simon and Tinkler, Jane (2009) The National Audit Office, the Public Accounts Committee and the risk landscape in UK public policy. URN 09/1423. The Risk and Regulation Advisory Council, London, UK.

Raraty, David, Dorrell, David, Dunleavy, Patrick, Goldchluk, Sofia, Khan, Mohammed Khalid, Tinkler, Jane, Towers, Ed, Margetts, Helen, Escher, Tobias, Reissfelder, Stephane and Hinds, Liane (2009) Department for Work and Pensions: communicating with customers. Report by the comptroller and auditor general, HC 421 Session 2008-2009. HMSO, London, UK. ISBN 9780102954784

Dunleavy, Patrick, Margetts, Helen, Bastow, Simon, Pearce, Oliver and Tinkler, Jane (2007) Government on the internet: progress in delivering information and services online. House of Commons Papers, HC 529 2006-2007. The Stationery Office, London, UK. ISBN 9780102947243

Dunleavy, Patrick, Margetts, Helen, Bastow, Simon, Pearce, Oliver and Tinkler, Jane (2007) Government on the internet: research report. London School of Economics, London.

Bartholomeou, Patricia, Bastow, Simon, Dunleavy, Patrick, Pearce, Oliver and Tinkler, Jane (2007) The policy and practice impacts of the ESRC's 'responsive mode' research grants in politics and international studies. LSE Public Policy Group, London, UK.

Bastow, Simon, Dunleavy, Patrick, Pearce, Oliver and Tinkler, Jane (2006) A review of the Generic Names Supporting Organization (GNSO) for the Internet Corporation for Assigned Names and Numbers. LSE Public Policy Group, London School of Economics and Political Science, London, UK. (Unpublished)

Dunleavy, Patrick, Margetts, Helen, Bastow, Simon, Tinkler, Jane, Pearce, Oliver and Bartholomeou, Patricia (2006) Achieving innovation in central government organisations. HC 1447-1. The Stationery Office, London, UK.

Dunleavy, Patrick, Loughlin, Martin, Margetts, Helen, Bastow, Simon, Tinkler, Jane, Pearce, Oliver and Bartholomeou, Patricia (2005) Citizen redress: what citizens can do if things go wrong in the public services. HC 21 Session 2004-2005. The Stationery Office, London, UK.

Conference or Workshop Item

Rainford, Paul and Tinkler, Jane (2011) Integrating healthcare through design. In: Innovating through Design in Public Services Seminar Series 2010-2011: Seminar 6: Integrating healthcare through design, 25th May 2011, The Northumberland Hotel, London, WC1.

Rainford, Paul and Tinkler, Jane (2011) Designing digital public services. In: Innovating through Design in Public Services Seminar Series 2010-2011: Seminar 5 : Designing digital public services, 30th March 2011.

Rainford, Paul and Tinkler, Jane (2011) Designing for nudge effects: how behaviour management can ease public sector problems. In: Innovating through Design in Public Services Seminar Series 2010-2011: Seminar 4: Designing for nudge effects: how behaviour management can ease public sector problems, 23rd February 2011.

Rainford, Paul and Tinkler, Jane (2010) Designing 'Big Society' service provision. In: Innovating through Design in Public Services Seminar Series 2010-2011: Seminar 2: Designing 'Big Society' Service Provision, 9th December 2010, The Northumberland Hotel, London, WC1.

Rainford, Paul and Tinkler, Jane (2010) Innovating in public sector procurement. In: Innovating through Design in Public Services Seminar Series 2010-2011: Seminar 1: Innovating in Public Sector Procurement, 17th November 2010, The Northumberland Hotel, London, WC1.

Book

Dunleavy, Patrick, Margetts, Helen, Bastow, Simon and Tinkler, Jane (2006) Digital era governance: IT corporations, the state and e-government. Oxford University Press, Oxford, UK. ISBN 978-0199296194

Website

Tinkler, Jane (2012) The REF doesn’t capture what government wants from academics or how academic impact on policymaking takes place. British Politics and Policy at LSE (31 Mar 2012) Blog Entry.

Tinkler, Jane (2012) Localism may actually reduce citizen voice because information on citizen redress is either not collected or ignored. British Politics and Policy at LSE (01 Mar 2012) Blog Entry.

Tinkler, Jane (2012) Getting Whitehall to incorporate new IT developments in public services remains an uphill struggle: the government now lags ten years behind the private sector in its use of social media and lack of feedback to users. British Politics and Policy at LSE (27 Jan 2012) Blog Entry.

Tinkler, Jane (2011) Book review: the Ombudsman enterprise and administrative justice. British Politics and Policy at LSE (31 Dec 2011) Blog Entry.

Tinkler, Jane (2011) Slashing the welfare budget versus “we are all in this together”: the cumulative effect of cuts is more serious than has yet been admitted. British Politics and Policy at LSE (22 Oct 2011) Blog Entry.

Tinkler, Jane (2011) Ten years after tax, social security departments in the USA and elsewhere are moving cautiously online. The UK is pioneering ‘digital by default’ services and the advent of a universal credit at DWP could be an opportunity for breakthrough progress. British Politics and Policy at LSE (28 Jun 2011) Blog Entry.

Rainford, Paul and Tinkler, Jane (2011) Think before you nudge: the benefits and pitfalls of behavioural public policy. British Politics and Policy at LSE (16 Mar 2011) Blog Entry.

Rainford, Paul and Tinkler, Jane (2011) New ‘big society’ providers could deliver better local services, but there are grave concerns surrounding funding, accountability and citizen redress. British Politics and Policy at LSE (27 Jan 2011) Blog Entry.

Gilson, Christopher and Tinkler, Jane (2010) Reviewing 2010 in political blogging: the spotlight moves from the Tories to the Liberal Democrats. British Politics and Policy at LSE (31 Dec 2010) Blog Entry.

Tinkler, Jane (2010) Cuts to front line policing may lead to a poorer service, but will citizens be able to navigate the convoluted police complaints systems to do anything about it? British Politics and Policy at LSE (12 Nov 2010) Blog Entry.

Tinkler, Jane (2010) UK government on the internet is still costly and of ‘variable to poor’ quality. British Politics and Policy at LSE (08 Sep 2010) Blog Entry.

Tinkler, Jane (2010) Benefit fraud is already low: to save real money the government should concentrate on the errors. British Politics and Policy at LSE (11 Aug 2010) Blog Entry.

Tinkler, Jane and Dunleavy, Patrick (2010) How radical is “radical efficiency”?: can it still be useful in a time of cuts? British Politics and Policy at LSE (01 Jul 2010) Blog Entry.