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Reputation and accountability relationships: managing accountability expectations through reputation

Busuioc, E. M. and Lodge, Martin (2017) Reputation and accountability relationships: managing accountability expectations through reputation. Public Administration Review. ISSN 0033-3352

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Identification Number: 10.1111/puar.12612

Abstract

Accountability is said to be about the management of expectations. Empirical studies reveal considerable variation in organizational interest, intensity and investment in accountability relationships. Less is known, however, as to what explains these observed variations. Drawing on accountability and reputation-concerned literatures, this paper argues that a reputation-based perspective to accountability offers an underlying logic that explains how account-giving actors and account-holding forums actually manage these expectations, how organisations make sense of and prioritise among accountability responsibilities. Reputational considerations act as a filtering mechanism of external demands and help account for variations in degrees of interest in, and intensity of, accountability. The resulting accountability outcomes are co-produced by the reputational investment of both account-giver and account-holder, resulting in distinct accountability constellations and outcomes

Item Type: Article
Official URL: http://onlinelibrary.wiley.com/journal/10.1111/(IS...
Additional Information: © 2016 The American Society for Public Administration
Divisions: Government
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Sets: Departments > Government
Date Deposited: 18 Jul 2016 10:59
Last Modified: 20 Jan 2020 06:18
URI: http://eprints.lse.ac.uk/id/eprint/67152

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