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Public reporting in health and long-term care to facilitate provider choice

Kumpunen, Stephanie, Trigg, Lisa and Rodrigues, Ricardo (2014) Public reporting in health and long-term care to facilitate provider choice. Policy Summary (13). European Observatory on Health Systems and Policies, Copenhagen Ø, Denmark.

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In the policy summary authors review the literature on the measurement and reporting of quality information to aid the public in choosing health and long-term care providers, provide insights to support future investment in public reporting systems, and summarize strategies aiming to increase the use of reporting by patients and users. It shows that widespread use of quality information has been slow to materialize across health and long-term care, despite the extensive investment in reporting systems by governments and private sector organizations. There is, however, some evidence that reporting encourages providers to address quality issues to improve their reputation in the sector. The summary synthesizes evidence from a variety of European and US-based public reporting systems to assist policy-makers, care providers and information developers in creating reports more likely to be used and valued by patients and users when choosing health or long-term care providers. It was published as part of a European Commission Seventh Framework Programme project, the European Union Cross-Border Care Collaboration (EUCBCC).

Item Type: Monograph (Report)
Official URL:
Additional Information: © 2014 World Health Organization (acting as the host organization for, and secretariat of, the European Observatory on Health Systems and Policies)
Divisions: Personal Social Services Research Unit
LSE Health
Subjects: H Social Sciences > HE Transportation and Communications
H Social Sciences > HV Social pathology. Social and public welfare. Criminology
R Medicine > RA Public aspects of medicine > RA0421 Public health. Hygiene. Preventive Medicine
Date Deposited: 26 Nov 2014 10:24
Last Modified: 15 Sep 2023 22:24
Funders: European Union 7th Framework Programme – Evaluating Care Across Borders: European Union Cross Border Care Collaboration (ECAB: EUCBCC), Contract Number: 242058

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