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Tension space analysis: exploring community requirements for networked urban screens

North, Steve, Schnädelbach, Holger, Schieck, Ava Fatah gen, Motta, Wallis, Ye, Lei, Behrens, Moritz and Kostopoulou, Efstathia (2013) Tension space analysis: exploring community requirements for networked urban screens. In: Kotzé, Paula, Marsden, Gary, Lindgaard, Gitte, Wesson, Janet and Winckler, Marco, (eds.) Human-Computer Interaction – INTERACT 2013: 14th IFIP TC 13 International Conference, Cape Town, South Africa, September 2-6, 2013, Proceedings, Part II. Lecture Notes in Computer Science (8118). Springer Berlin / Heidelberg, Berlin, Germany, pp. 81-98. ISBN 9783642404795

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Identification Number: 10.1007/978-3-642-40480-1_6


This paper draws on the design process, implementation and early evaluation results of an urban screens network to highlight the tensions that emerge at the boundary between the technical and social aspects of design. While public interactive screens in urban spaces are widely researched, the newly emerging networks of such screens present fresh challenges. Researchers wishing to be led by a diverse user community may find that the priorities of some users, directly oppose the wishes of others. Previous literature suggests such tensions can be handled by ‘goal balancing’, where all requirements are reduced down to one set of essential, implementable attributes. Contrasting this, this paper’s contribution is ‘Tension Space Analysis’, which broadens and extends existing work on Design Tensions. It includes new domains, new representational methods and offers a view on how to best reflect conflicting community requirements in some aspects or features of the design.

Item Type: Book Section
Official URL:
Additional Information: © 2013 IFIP International Federation for Information Processing
Divisions: Media and Communications
Subjects: H Social Sciences > HE Transportation and Communications
H Social Sciences > HT Communities. Classes. Races
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Date Deposited: 28 May 2014 10:48
Last Modified: 16 May 2024 05:36
Funders: International Federation for Information Processing

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