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Clinical computer systems survey (CLICS): learning about health information technology (HIT) in its context of use

Lichtner, Valentina, Cornford, T. and Klecun, Ela ORCID: 0000-0002-0329-1566 (2013) Clinical computer systems survey (CLICS): learning about health information technology (HIT) in its context of use. In: Lehmann, Christoph Ulrich, Ammenwerth, Elske and Nøhr, Christian, (eds.) Medinfo 2013 : proceedings of the 14th World Conference on Medical and Health Informatics. Studies in Health Technology and Informatics (192). IOS Press, Amsterdam, Netherlands, pp. 422-426. ISBN 9781614992882

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Identification Number: 10.3233/978-1-61499-289-9-422


Successful health information technology (HIT) implementations need to be informed on the context of use and on users' attitudes. To this end, we developed the CLinical Computer Systems Survey (CLICS) instrument. CLICS reflects a socio-technical view of HIT adoption, and is designed to encompass all members of the clinical team. We used the survey in a large English hospital as part of its internal evaluation of the implementation of an electronic patient record system (EPR). The survey revealed extent and type of use of the EPR; how it related to and integrated with other existing systems; and people's views on its use, usability and emergent safety issues. Significantly, participants really appreciated 'being asked'. They also reminded us of the wider range of administrative roles engaged with EPR. This observation reveals pertinent questions as to our understanding of the boundaries between administrative tasks and clinical medicine-what we propose as the field of 'administrative medicine'.

Item Type: Book Section
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Additional Information: © 2013 IMIA and IOS Press
Divisions: Management
LSE Health
Subjects: R Medicine > RA Public aspects of medicine
Date Deposited: 12 Mar 2014 09:59
Last Modified: 16 May 2024 05:36

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