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Coordination and learning in Wikipedia: revisiting the dynamics of exploitation and exploration

Aaltonen, Aleksi Ville and Kallinikos, Jannis ORCID: 0000-0002-4446-2878 (2012) Coordination and learning in Wikipedia: revisiting the dynamics of exploitation and exploration. In: Holmqvist, Mikael and Spicer, André, (eds.) Managing ‘Human Resources’ by Exploiting and Exploring People’s Potentials. Research in the sociology of organizations (vol 37). Emerald Group Publishing, pp. 161-192. ISBN 9781781905050

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Identification Number: 10.1108/S0733-558X(2013)0000037010


The evolution of Wikipedia betrays an increasing reliance on policies and guidelines, signalling certain stabilisation in the knowledge making processes underlying the encyclopaedia. We interpret such a state of affairs as reflecting the need to provide a few principles and guidelines of coordination, in a context that has otherwise been marked by vast diversity, high membership turnover and the lack of traditional exploitative structures. Rather than reflecting bureaucratisation and a shift away from its constitutive principles, the consolidation of these coordinative mechanisms further embeds the distinctive profile of knowledge making processes characteristic of the online encyclopaedia. They reinforce the diversity of the collective (rather than individual capabilities and skills) as the primary source of knowledge and render the mechanisms of harvesting that diversity and assembling it to a reasonable knowledge output key means of social learning.

Item Type: Book Section
Official URL:
Additional Information: © 2012 Emerald Group Publishing Limited
Divisions: Management
Subjects: L Education > L Education (General)
Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources
Date Deposited: 12 Dec 2013 10:56
Last Modified: 16 May 2024 05:33

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