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The value of rude health: employees' well being, absence and workplace performance

Marsden, David and Moriconi, Simone (2009) The value of rude health: employees' well being, absence and workplace performance. CEP Discussion Papers, CEPDP0919. Centre for Economic Performance, London School of Economics and Political Science, London, UK.

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Identification Number: CEPDP0919

Abstract

This paper brings new evidence on the relationship between employees' well being, sickness absence and four dimensions of workplace performance i.e. productivity, efficiency, quality of service and profitability. It uses a new panel dataset with monthly observations over two years for 48 local units of a large multi-site organisation in the logistics sector. It finds that good consultation and communication at the local level are associated with lower absenteeism. It also finds that lower absence is associated with higher efficiency, productivity, quality of the service and profitability of the firm. Finally, the authors suggest that the link between workers’ absence and this firm’s profitability runs through the increased use of replacement labour which raises short-run costs and reduces quality of service.

Item Type: Monograph (Discussion Paper)
Official URL: http://cep.lse.ac.uk/_new/publications/series.asp?...
Additional Information: © 2009 The Authors
Subjects: H Social Sciences > HD Industries. Land use. Labor
Sets: Departments > Management
Collections > Economists Online
Research centres and groups > Centre for Economic Performance (CEP)
Research centres and groups > Employment Relations and Organisational Behaviour Group
Series: Working Papers > CEP Discussion Papers
Date Deposited: 08 Aug 2013 14:55
Last Modified: 08 Aug 2013 14:55
URI: http://eprints.lse.ac.uk/id/eprint/51587

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