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ICT, innovation and public management: governance, models and alternatives for e-government infrastructures

Navarra, Diego D. and Cornford, Tony (2005) ICT, innovation and public management: governance, models and alternatives for e-government infrastructures. In: Ecis 2005 Proceedings. Paper (121). AIS.

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E-government and related Information and Communication Technology (ICT) are commonly understood to provide a great opportunity to innovate the business of government by fostering efficiency and reforming public management. This paper argues that the main approaches and methodologies used for the development of egovernment applications, services and infrastructure overlook the potential to provide innovative mechanisms for the reshaping of government services, policy making and implementation. The aim of this paper is to highlight the potential reforms either needed for, or as a consequence of, the various innovations introduced to public management by e-government, to critically evaluate the dominant models underpinning the development of electronic services associated with such reforms, and ultimately to present an alternative approach – an alternative problematisation – one appropriate for the conceptualization of information infrastructures that serve the goals of governance. We suggest that focussing on well functioning policy enabling systems can offer a different point of departure.

Item Type: Book Section
Official URL:
Additional Information: © 2005 The Authors
Divisions: Management
Subjects: H Social Sciences > H Social Sciences (General)
Q Science > QA Mathematics > QA76 Computer software
T Technology > T Technology (General)
Sets: Departments > Management
Research centres and groups > Information Systems and Innovation Group
Date Deposited: 02 Jan 2013 14:19
Last Modified: 02 Aug 2020 23:30

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