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Getting Whitehall to incorporate new IT developments in public services remains an uphill struggle: the government now lags ten years behind the private sector in its use of social media and lack of feedback to users

Tinkler, Jane (2012) Getting Whitehall to incorporate new IT developments in public services remains an uphill struggle: the government now lags ten years behind the private sector in its use of social media and lack of feedback to users. British Politics and Policy at LSE (27 Jan 2012) Blog Entry.

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Abstract

In a scathing indictment of ‘Rip off’ IT contracts in government the Public Administration Select Committee called for sweeping changes in government-contractor relations. Jane Tinkler finds that the Committee’s follow-up report comments insightfully on the coalition government’s response document, but also stresses new themes. In particular, PASC is now highlighting the across-the-board absence of social media in central government websites and transactional services. Is it a case of ‘plus ca change, plus c’est la même chose?’

Item Type: Website (Blog Entry)
Official URL: http://blogs.lse.ac.uk/politicsandpolicy/
Additional Information: © 2012 the author
Library of Congress subject classification: J Political Science > JN Political institutions (Europe) > JN101 Great Britain
Sets: Collections > British Politics and Policy at LSE
Research centres and groups > LSE Public Policy Group
Rights: http://www.lse.ac.uk/library/usingTheLibrary/academicSupport/OA/depositYourResearch.aspx
Date Deposited: 28 May 2012 10:27
URL: http://eprints.lse.ac.uk/44067/

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