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Making museum tours better: understanding what a guided tour really is and what a tour guide really does

Best, Katie (2012) Making museum tours better: understanding what a guided tour really is and what a tour guide really does. Museum Management and Curatorship, 27 (1). pp. 35-52. ISSN 0964-7775

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Identification Number: 10.1080/09647775.2012.644695

Abstract

Tour guiding is much-practised and yet little-studied, particularly within the museum sector. Consequently, we have little understanding of the nature of guided tours and this results in untested assumptions forming the basis of training and practice. Because of this lack of knowledge, we cannot capitalise on the opportunities that tours present for museums to engage with their publics; nor can we counteract the challenges which their design and delivery present for the contemporary museum. This article uses detailed studies of guides-in-practice to show that tours are highly interactive pursuits, as opposed to the somewhat pre-scripted ‘lectures’ that they are often considered to be. As such, this paper intends to respecify what a tour is, how guides are trained and managed, and how electronic museum guides are designed and deployed.

Item Type: Article
Official URL: http://www.tandf.co.uk/journals/RMMC
Additional Information: © 2012 Taylor & Francis
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HF Commerce
Sets: Departments > Management
Date Deposited: 09 Feb 2012 15:01
Last Modified: 15 Feb 2012 11:48
URI: http://eprints.lse.ac.uk/id/eprint/41806

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