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Achievements in e-government

Liebenau, Jonathan ORCID: 0009-0007-3984-1607 (2010) Achievements in e-government. In: Progress in Public Management in the Middle East and North Africa. Organisation for Economic Co-operation and Development, Paris, France, pp. 187-208. ISBN 9789264082069

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Identification Number: 10.1787/9789264082076-12-en


The use of information and communication technologies (ICT) for government activities is not new in the MENA region. Concerted efforts to apply these technologies to public services and for improving governance practices have become widespread over the past five years. While many different motives have driven e-government adoption in MENA region, the common denominators are the perceived needs to improve public service quality, to strengthen administrative control, and to join the international mainstream. E-government proves to be a privileged gateway to a wide range of public sector reforms, and the MENA region offers a very broad scope of experiences. This chapter highlights the experience of countries like Egypt, Morocco and Jordan, which are primarily concerned with basic implementation of e-government, and countries like Bahrain and Dubai which are applying e-government good practice quite widely to expand services to citizens and to foster inward investment and growth.

Item Type: Book Section
Official URL:
Additional Information: © 2010 OECD
Divisions: Management
Subjects: D History General and Old World > DS Asia
D History General and Old World > DT Africa
J Political Science > JF Political institutions (General)
T Technology > T Technology (General)
JEL classification: H - Public Economics > H1 - Structure and Scope of Government > H11 - Structure, Scope, and Performance of Government
O - Economic Development, Technological Change, and Growth > O3 - Technological Change; Research and Development > O31 - Innovation and Invention: Processes and Incentives
Date Deposited: 12 Aug 2011 08:50
Last Modified: 16 May 2024 05:23

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