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Unfolding new times: the implementation of enterprise resource planning into an academic administration

Wagner, E.L. and Scott, Susan V. (2001) Unfolding new times: the implementation of enterprise resource planning into an academic administration. Working paper series, 98. Department of Information Systems, London School of Economics and Political Science, London, UK.

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Abstract

This paper analyzes one of the first ERP implementation projects within a prestigious US university, an initiative that opened organizational ‘doors’ to multiple narratives of the unknown whose presence challenged system localization efforts.. We use an interpretive, case-study-based narrative methodology adopting a time sensitive, actor-network perspective, to highlight he University’s choice to implement a standard ERP package and the negotiations that allowed the technology to be compromised. Much of the research in this area has tended toward snapshot actor-network analyses that foreground the agency and role of technology in negatively subverting ERP projects. This study provides a more balanced conceptualization of computer-mediated change efforts, where the ‘locally accepted’ ERP system results from a highly progressive and non-liner process of translation involving negotiations with many alien influences. Small, punctuated moments are interwoven to affect change and result in the future becoming colonized through the unfolding of day-to-day events.

Item Type: Monograph (Working Paper)
Official URL: http://www.lse.ac.uk/collections/informationSystem...
Additional Information: © 2001 The Authors
Library of Congress subject classification: L Education > LB Theory and practice of education > LB2300 Higher Education
Q Science > QA Mathematics > QA76 Computer software
T Technology > T Technology (General)
Sets: Research centres and groups > Information Systems and Innovation Group
Departments > Management
Research centres and groups > Centre for Economic Performance (CEP)
Research centres and groups > Centre for Analysis of Risk and Regulation (CARR)
Rights: http://www.lse.ac.uk/library/usingTheLibrary/academicSupport/OA/depositYourResearch.aspx
Identification Number: 98
Date Deposited: 07 Apr 2011 15:56
URL: http://eprints.lse.ac.uk/33921/

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