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ERP 'trials of strength': achieving a local university system from the 'global' solution

Scott, Susan V. and Wagner, E.L. (2002) ERP 'trials of strength': achieving a local university system from the 'global' solution. Working paper series, 106. Department of Information Systems, London School of Economics and Political Science, London, UK.

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Abstract

This paper analyzes the first ERP implementation projects within a prestigious US university, an initiative that opened organizational ‘doors’ to multiple unknowns whose presence challenged system localization efforts and involved the University in ‘trials of strength’. Through an interpretive field study, we analyse narrative accounts of change that were produced during the software project initiative. These stories highlight in situ moments of negotiation amongst individuals and groups as they worked to localize a system that would provide an integrated, enterprise-wide platform whilst being flexible enough to meet the needs of faculty and administrators. The power of ERP technology to embed standardized business models within organizations has generated case research illustrating the power of the technology to dominate the change process. We employ a temporally sensitive actor-network perspective in order to highlight the progressive nature of change during which local work practices are negotiated into the priorities of powerful networks.

Item Type: Monograph (Working Paper)
Official URL: http://www.lse.ac.uk/collections/informationSystem...
Additional Information: © 2002 The Authors
Library of Congress subject classification: L Education > LB Theory and practice of education > LB2300 Higher Education
Q Science > QA Mathematics > QA76 Computer software
T Technology > T Technology (General)
Sets: Research centres and groups > Information Systems and Innovation Group
Departments > Management
Research centres and groups > Centre for Economic Performance (CEP)
Research centres and groups > Centre for Analysis of Risk and Regulation (CARR)
Rights: http://www.lse.ac.uk/library/usingTheLibrary/academicSupport/OA/depositYourResearch.aspx
Identification Number: 106
Date Deposited: 07 Apr 2011 12:15
URL: http://eprints.lse.ac.uk/33918/

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