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Diversity in IS research: developing a mixed methodology approach to understanding the business value of payment system innovation in financial services

Zachariadis, M. and Scott, Susan V. (2007) Diversity in IS research: developing a mixed methodology approach to understanding the business value of payment system innovation in financial services. In: International Conference on Information Systems (ICIS) 2007, December 9 - 12, 2007, Montreal, Canada.

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Abstract

Key infrastructures such as cross-border payment systems have historically been developed and ring-fenced by consortia of commercial organizations. The benefits associated with networkeffects usually more than repay their initial investment, however if the development of standards and control over the network continue to be dominated by the consortium they lay themselves open to charges that they hold too much influence over innovations with potential value to nonmembers. Our research question asks whether there is evidence that allowing new members into the consortium influences management practices that support the diffusion of payment system innovations. Existing literature on innovation and productivity has been criticized for failing to connect statistical evidence with social processes of meaning-making. In this research-in-progress paper we explore the potential of critical realism to act as a theoretical context capable of supporting a mixed methodology combining an econometric analysis of membership and standards uptake with qualitative data on the longitudinal development of management practices at a cross-border payment system organization.

Item Type: Conference or Workshop Item (Paper)
Official URL: http://home.aisnet.org/displaycommon.cfm?an=1&suba...
Additional Information: © 2007 The Authors
Library of Congress subject classification: H Social Sciences > HG Finance
Q Science > QA Mathematics > QA76 Computer software
T Technology > T Technology (General)
Journal of Economic Literature Classification System: G - Financial Economics > G2 - Financial Institutions and Services > G20 - General
O - Economic Development, Technological Change, and Growth > O3 - Technological Change; Research and Development > O32 - Management of Technological Innovation and R&D
Sets: Research centres and groups > Information Systems and Innovation Group
Departments > Management
Collections > Economists Online
Research centres and groups > Centre for Economic Performance (CEP)
Research centres and groups > Centre for Analysis of Risk and Regulation (CARR)
Rights: http://www.lse.ac.uk/library/usingTheLibrary/academicSupport/OA/depositYourResearch.aspx
Date Deposited: 07 Apr 2011 15:18
URL: http://eprints.lse.ac.uk/33819/

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