Scott, Susan V. (2010) Understanding the characteristics of techno-innovation in an era of self-regulated financial services. In: Kyrtsis, Alexandros-Andreas, (ed.) Financial markets and organizational technologies: system architectures, practices and risks in the era of deregulation. Palgrave Macmillan studies in banking and financial institutions . Palgrave Macmillan, Basingstoke, UK, pp. 166-188. ISBN 9780230234055
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