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E-business and organizational change: a structurational approach

Chu, Catherine and Smithson, Steve (2007) E-business and organizational change: a structurational approach. Information Systems Journal, 17 (4). pp. 369-389. ISSN 1350-1917

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Although e-business is a familiar part of the organizational landscape, its implementation remains a problem for large traditional organizations. This paper argues that the pervasiveness of e-business calls for the adoption of an organizational change perspective to study its implementation. Using structuration theory, the paper analyzes a detailed case study of the implementation of a major e-business initiative in a traditional automotive manufacturer. It shows how a combination of structural contradictions and unexpected consequences derailed the initiative.

Item Type: Article
Official URL:
Additional Information: © 2007 The authors
Library of Congress subject classification: T Technology > T Technology (General)
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Sets: Research centres and groups > Information Systems and Innovation Group
Departments > Management
Date Deposited: 23 Mar 2010 14:25

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