Reyniers, Diane J. and Tapiero, Charles S. (1995) The delivery and control of quality in supplier-producer contracts. Management science, 41 (10). pp. 1581-1590. ISSN 0025-1909
We model the effect of contract parameters such as price rebates and after-sales warranty costs on the choice of quality by a supplier, the inspection policy of a producer, and the resulting end product quality. Both noncooperative and cooperative settings are explored. The paper's contribution is to highlight the importance of strategic and contractual issues in quality management.
|Additional Information:||© 1995 Institute for Operations Research and Management Sciences|
|Library of Congress subject classification:||H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management|
|Sets:||Departments > Management|
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