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Navigating organizational change: change leaders, employee resistance and work-based identities

van Dijk (Newton), Rebecca and van Dick, Rolf (2009) Navigating organizational change: change leaders, employee resistance and work-based identities. Journal of Change Management, 9 (2). pp. 143-163. ISSN 1469-7017

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Identification Number: 10.1080/14697010902879087

Abstract

Resistance to change is a socially constructed phenomenon that is generated and defined through interaction. We develop two hypotheses aiming at a better understanding of resistance. First, we propose that 'resistance to change' can be understood as employee utilization of self-enhancement strategies in response to a threat to their work-based identity. Second, we propose that resistance can be perceived as a threat to change leaders' work-based identity, and as such their response to resistance may include self-enhancement strategies. Qualitative and quantitative research conducted with law firms involved in a merger supports the hypotheses. We suggest the differential in successfully navigating organizational change may be shifting the starting point: from looking at how what we do is affected, to how the change and change management impacts how we feel about who we are.

Item Type: Article
Official URL: http://www.tandf.co.uk/journals/titles/14697017.as...
Additional Information: © 2009 Taylor & Francis Group
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Sets: Departments > Management
Date Deposited: 17 Jul 2009 10:32
Last Modified: 01 Feb 2011 10:50
URI: http://eprints.lse.ac.uk/id/eprint/24527

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