Venters, Will and Wood, Bob (2007) Degenerative structures which inhibit the emergence of communities of practice: a case study of knowledge management in the British Council. Information systems journal, 17 (4). pp. 349-368. ISSN 1350-1917
This paper presents the British Council's knowledge management strategy. It outlines how, as part of this strategy, the organization attempted to engender communities of practice among a strategically significant group spread across the 110 countries in which the organization operates. Using a case study of this group, the paper explores 'degenerative structures' that impact on the ability to engender communities of practice and, through consideration of issues of individualization and risk, highlights a series of paradoxes that inhibited this organization's attempt to move from a 'hub-and-spoke' structure to become a networked organization in which communities of practice flourish.
|Additional Information:||© 2007 Wiley-Blackwell Publishing|
|Library of Congress subject classification:||Q Science > QA Mathematics > QA76 Computer software|
|Sets:||Research centres and groups > Information Systems and Innovation Group
Departments > Management
Actions (login required)
|Record administration - authorised staff only|