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Degenerative structures which inhibit the emergence of communities of practice: a case study of knowledge management in the British Council

Venters, Will and Wood, Bob (2007) Degenerative structures which inhibit the emergence of communities of practice: a case study of knowledge management in the British Council. Information Systems Journal, 17 (4). pp. 349-368. ISSN 1350-1917

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Abstract

This paper presents the British Council's knowledge management strategy. It outlines how, as part of this strategy, the organization attempted to engender communities of practice among a strategically significant group spread across the 110 countries in which the organization operates. Using a case study of this group, the paper explores 'degenerative structures' that impact on the ability to engender communities of practice and, through consideration of issues of individualization and risk, highlights a series of paradoxes that inhibited this organization's attempt to move from a 'hub-and-spoke' structure to become a networked organization in which communities of practice flourish.

Item Type: Article
Official URL: http://www.wiley.com/bw/journal.asp?ref=1350-1917
Additional Information: © 2007 Wiley-Blackwell Publishing
Library of Congress subject classification: Q Science > QA Mathematics > QA76 Computer software
Sets: Research centres and groups > Information Systems and Innovation Group
Departments > Management
Rights: http://www.lse.ac.uk/library/usingTheLibrary/academicSupport/OA/depositYourResearch.aspx
Date Deposited: 10 Mar 2009 16:29
URL: http://eprints.lse.ac.uk/23241/

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